Terms and Conditions of Service

The following Terms of Service apply to all products and services provided by Theangelbelow Limited Liability Corporation

All work is carried out by Theangelbelow Limited Liability Corporation under the understanding that the client has agreed to our terms and conditions.

The Service is directed to adults and is not directed to children under the age of 18. You must be 18 years of age or older to use the Service.

Payments

Theangelbelow.com processes payments through the Website. Under special circumstances, payments are accepted through third party providers such as Cash App, Zelle and/or PayPal

 

Services are subject to full payment before any work begins. Certain services are eligible for a deposit/partial payment.

If a buyer has paid a deposit, the final payment must be made within 7 business days of project completion. Failure to submit final payment could result into legal action and immediate termination of project.

ALL SALES FINAL.

Refunds

ALL SALES FINAL.

Theangelbelow.com does not provide refunds. If a buyer is unsatisfied with our services, we are more than happy to accommodate them by making revisions or providing a credit towards future services. Credits are not guaranteed.

Cancellation

Buyers are able to cancel services for any reason but a refund will not be issued.

If Theangelbelow.com decides to refuse/cancel a service with a buyer, they will be accommodated accordingly.

Theangelbelow.com has the right to refuse or cancel services under their own will.

Communication

Communication is through email only. Under special circumstances, SMS will be a form of communication.

The response time for emails and messages is between 24 - 72 hours. The response time could be longer due to a high volume of requests.

When purchasing services that require a form completion, buyer(s) can expect their form within 24-72 hours after purchase. If we take longer to send out form, this will be deducted from the turnaround times.

Forms MUST be completed in a timely manner (within a week of receiving) or order results in immediate termination.

Proofs/Revisions

Buyers are provided with design proofs. Design proofs are not to be used, sold, or replicated. They are for approval purposes only.

There is a 3 revision limit. After the limit has been reached, additional fees that vary will be incurred.

Revisions are small modifications. If buyer would like a redesign, there is a redesign fee that will varies.

Turnaround Times

We work diligently to deliver services promptly. However, turnaround times could be extended due to unforeseen circumstances, including but not limited to high order volume, personal emergencies, health problems and more.

Turnaround times does not begin until buyer has provided us with required information to begin service.

Deliverables

Final files are sent in Jpeg, Png and/or Pdf. We can provide additional files per requests which may result in additional fees.

LAST UPDATED: DECEMBER 19, 2021

TERMS AND CONDITIONS ARE SUBJECT TO CHANGE